Last Updated: December 30, 2025
This Privacy Policy describes how MOQ Manager ("we," "our," or "us") collects, uses, and protects your personal information when you use our Shopify app. We are committed to protecting your privacy and complying with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and other U.S. state privacy laws.
When you use MOQ Manager, we may collect the following types of information:
Shop Information: We collect your Shopify shop domain, shop ID, and basic shop configuration data necessary to provide our services.
Product Data: We collect product IDs, product handles, variant IDs, and product metadata (collections, tags, vendors) to apply minimum order quantity (MOQ) rules and limits.
MOQ Configuration Data: We store the minimum, maximum, and multiple quantity limits you configure for your products, as well as any rules you create for collections, tags, or vendors.
Usage Data: We may collect information about how you interact with our app, including feature usage and error logs, to improve our services.
Account Information: We collect your email address and account information provided by Shopify for authentication and support purposes.
We use the information we collect to:
• Provide and maintain our MOQ management services
• Enforce minimum order quantity rules on your storefront
• Process and respond to your support requests
• Improve our app functionality and user experience
• Comply with legal obligations and protect our rights
• Send you important updates about our services (you can opt out at any time)
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: We may share information with trusted service providers who assist us in operating our app, such as hosting providers (Heroku) and database services, subject to confidentiality agreements.
Shopify: We share necessary information with Shopify to provide our app services through the Shopify platform, in accordance with Shopify's Partner Program Agreement.
Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Your data is stored securely using industry-standard security measures:
• Data is encrypted in transit using TLS/SSL protocols
• Database access is restricted and protected with authentication
• We regularly update our security practices to protect against unauthorized access
• Data is stored on secure cloud infrastructure (Heroku) with appropriate access controls
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
If you are a resident of California or other U.S. states with privacy laws, you have the following rights regarding your personal information:
Right to Know: You have the right to request information about the categories and specific pieces of personal information we collect, use, and disclose.
Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, legitimate business interests).
Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information. We do not sell your personal information, but you can contact us to limit data sharing.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Right to Correct: You have the right to request correction of inaccurate personal information.
To exercise these rights, please contact us at axionsply@gmail.com. We will respond to your request within 30 days as required by law.
Our app subscribes to Shopify's mandatory compliance webhooks to handle data subject requests in accordance with privacy laws:
• customers/data_request: When a customer requests access to their data, we receive a webhook notification. We acknowledge the request and provide relevant data to the store owner.
• customers/redact: When a customer requests deletion of their data, we receive a webhook notification and delete any customer-specific data we have stored.
• shop/redact: When you uninstall our app, we receive a webhook notification 48 hours later to delete all shop-related data from our systems.
All webhook requests are verified using HMAC signatures to ensure authenticity and security.
We retain your information for as long as necessary to provide our services and comply with legal obligations:
• Active account data is retained while your app is installed and active
• Upon app uninstallation, we delete your data within 48 hours as required by Shopify
• We may retain certain information for legal, accounting, or security purposes as required by law
• Support communications may be retained for up to 2 years for quality and legal purposes
Our app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
• Posting the updated policy in the app
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification for significant changes (if you have provided your email)
Your continued use of our app after changes become effective constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: axionsply@gmail.com
App Support: Use the support form in the Help & Support section of the app
We are committed to addressing your privacy concerns promptly and transparently.
Third-Party Services: Our app integrates with Shopify's platform and may use third-party services for hosting and infrastructure. These services have their own privacy policies, and we encourage you to review them.
International Data Transfers: Your data may be processed and stored in the United States or other countries where our service providers operate. By using our app, you consent to such transfers.
Do Not Track Signals: Our app does not currently respond to "Do Not Track" signals from browsers. We will update this policy if we implement such functionality in the future.